There is unprecedented interest in cross-country skiing and snowshoeing this season. We are thrilled to be able to help so many people discover, or re-discover, these amazing sports. However, due to the high demand we have many holes in our range of products.
This season we are doing some things differently so that we can continue to provide personalized service and keep you safe. Below are some answers to frequently asked questions. We appreciate your patience and support – thank you.
Are you out of stock?
We understand that finding gear to fit you this season is challenging - so in an effort to help - we will be updating this page weekly with stock updates for skis, boots, and poles. Due to the period nature of these updates, we cannot guarantee that the items will still be in stock on the day that you choose to come by. Also, please understand that both skis and boots require fitting, and even if we do have the item in stock it may not be a perfect fit for you.
The following stock levels were updated on: February 17th, 2021. Blank spaces denote out of stock items.
Boots
| Boot Size | Classic NNN | Skate NNN | Backcountry NNN BC |
| 35 (also see kids boot chart) | In Stock | Low Stock | |
| 36 (also see kids boot chart) | In Stock | In Stock | Low Stock |
| 37 (also see kids boot chart) | Low Stock | Low Stock | In Stock |
| 38 (also see kids boot chart) | In Stock | ||
| 39 (also see kids boot chart) | In Stock | Low Stock | |
| 40 (also see kids boot chart) | Low Stock | In Stock | |
| 41 | Low Stock | ||
| 42 | Low Stock | Low Stock | |
| 43 | In Stock | Low Stock | |
| 44 | Low Stock | In Stock | |
| 45 | Low Stock | ||
| 46 | Low Stock | In Stock | Low Stock |
| 47 | In Stock | ||
| 48 | Low Stock | Low Stock | In Stock |
| 49 | |||
| 50 | |||
| 51 | |||
| 52 | Low Stock |
To convert between US and EU sizing, please click here.
Kids Boots:
| Boot Size (EU) | Classic NNN |
| 26 | Low Stock |
| 27 | In Stock |
| 28 | In Stock |
| 29 | Low Stock |
| 30 | |
| 31 | |
| 32 | |
| 33 | In Stock |
| 34 | In Stock |
| 35 | In Stock |
| 36 | In Stock |
| 37 | In Stock |
| 38 | In Stock |
| 39 | |
| 40 |
Classic and Skate Skis
| Waxable Classic | Waxless (Fishscale) Classic | Skin Classic | Skate Skis | |||||||
| Ski Length | Beginner | Intermediate | Advanced | Beginner | Intermediate | Advanced | Beginner | Intermediate | Advanced | |
| 160cm - 164cm | Low Stock | |||||||||
| 165cm - 169cm | Low Stock | |||||||||
| 170cm - 174cm | In Stock | |||||||||
| 175cm - 179cm | Low Stock | |||||||||
| 180cm - 184cm | In Stock | In Stock | ||||||||
| 185cm - 189cm | In Stock | In Stock | ||||||||
| 190cm - 194cm | Low Stock | Low Stock | In Stock | Low Stock | ||||||
| 195cm - 199cm | Low Stock | Low Stock | Low Stock | Low Stock | In Stock | |||||
| 200cm - 204cm | Low Stock | In Stock | ||||||||
| 205cm - 209cm | Low Stock | |||||||||
Please note: Skis are sized based on both camber and length - just having the right length is not enough. You will still need to talk to one of our Ski Fitters to make sure the skis we have in stock will work for your height, body weight, experience, and skill level.
Backcountry Skis:
| Backcountry | Specialized Skis | ||||
| Ski Length | 50/50 Backcountry/Track | 80-99mm | 100+mm | Metal Edged In-track | Skjoring Skis |
| 160cm - 169cm | In Stock | In Stock | |||
| 170cm - 179cm | In Stock | In Stock | In Stock | ||
| 180cm - 189cm | In Stock | In Stock | In Stock | In Stock | |
| 190cm - 199cm | In Stock | Low Stock | In Stock | Low Stock | |
| 200cm - 209cm | In Stock | In Stock | |||
Kid's Skis:
| Ski Length | Waxable | Waxless | BC | Skate |
| 90cm - 99cm | Low Stock | |||
| 100cm - 109cm | In Stock | |||
| 110cm - 119cm | Low Stock | In Stock | ||
| 120cm - 129cm | In Stock | |||
| 130cm - 139cm | Low Stock | |||
| 140cm - 149cm | In Stock | In Stock | In Stock | |
| 150cm - 159cm | In Stock | In Stock | In Stock | |
| 160cm - 169cm | In Stock | Low Stock | In Stock | |
| 170cm - 179cm | In Stock |
Poles
| Aluminum Poles | Low Stock |
| 30% - 70% Carbon Poles | Out of Stock |
| 90% - 100% Carbon Poles | Low Stock |
When is more stock coming in?
We have been receiving more stock throughout the season, but no longer have any substantial shipments of XC skis or boots expected. We will continue to recieve small restocking shipments periodicially.
When is the best time to come in? I need skis/boots, how can I get these?
Due to COVID we are limiting the number of people in the store. We are doing our best to get to you as soon as possible as we don’t want you waiting outside in the cold.
Thankfully the long lines have mostly gone away after the holiday period, and we can usually help you right away. If there is a line, it is often not a long wait. If we are not able to serve you in a timely manner, we will take your name and number and call you to invite you back when we have a fitter to assist you. We work through this list on a first-come first-served basis for that day. You are welcome to contact us via phone to check on the wait time and join this list (if necessary).
I know what I want, can I purchase it over the phone/online?
Some of our inventory is online and available for purchase and these items can be purchased online then either picked up in store or shipped to you.
However, we do not sell certain items online - specifically skis and boots. We believe the fitting process is very important and appreciate the opportunity to go through that with you so that you get the right equipment.
What additional COVID related measures are in place?
In recognition of the ongoing public health concerns, we are limiting the number of people in the store. When you come in, we ask that you wear a mask or other face covering, as we are doing. We are cleaning high-touch points throughout the day as well as each night. In addition, there is hand sanitizer available throughout the store for your use.
That being said, there are still lots of people who come and go from the store each day. If you are looking to avoid as many people as possible, please come in early in the morning.